Can’t find your download?

Your files are yours the moment payment goes through. Here is where they are.

Search your inbox
Search the inbox you used at checkout for Open Book Electrician. The email with your download links usually arrives within minutes, sometimes later; the buttons on your order page work right away.
Check the other folders
Look in Spam, Junk and the Promotions or Updates tabs. Mark the email as not spam so the next one lands in your inbox.
Open your order page
Your order confirmation email has a View your order button. Your files are listed on that page.
Tapped it inside Instagram or Facebook?
Their built-in browser can fail to save a file. Tap ⋯ at the top right, open the page in your browser (Safari or Chrome), then tap the download link again.
On an iPhone
A PDF opens right in the browser: tap Share, then Save to Files. Saved downloads are in the Files app, under Downloads.
Still nothing? Email us
Write to support@openbookelectrician.com from the address you ordered with, or include your order number. We send a fresh link, usually within one business day.

Your PDFs: The Open Book Method and, if you added it, The Calculations Workbook. On a phone, save each one to the Files or Books app so it’s with you on exam week. Opened the link inside Instagram or Facebook? Tap the menu and open it in Safari or Chrome first.